Get started with Ledger* | Ledger.com/Start

Official quick-start guide — set up your Ledger device, install Ledger Live, and secure your crypto in minutes.

1. What you’ll need (Before you begin)

Checklist

2. Step-by-step setup

Step 1 — Unbox and verify

Check the tamper-evident packaging and the holographic seal. Only purchase from ledger.com/shop or an authorized reseller.

Step 2 — Power on and choose a PIN

Connect your device and follow on-screen instructions to set a PIN. Never share this PIN; it protects access to the device.

Step 3 — Write your recovery phrase

Your device will display a 24-word recovery phrase (or 12 for some models). Write every word in order on the supplied recovery sheet. This is the only backup for your funds — treat it like the keys to a safe.

Step 4 — Install Ledger Live

Download Ledger Live from Ledger Live. Install, open, and follow the in-app onboarding to add accounts for Bitcoin, Ethereum and other assets.

Step 5 — Add accounts and receive crypto

In Ledger Live, choose the currency, follow the on-screen verification with your device, then use the generated receive address to accept funds.

3. Best practices for security

Protect your recovery phrase

Never store your recovery phrase digitally (photos, cloud, email). For long-term protection consider a metal backup solution: see Ledger Security.

Firmware & app updates

Keep your device firmware and Ledger Live app up to date. Updates include security improvements. Check firmware release notes before updating.

Phishing awareness

Only use official links and never share your recovery phrase. Official resources: Support and Ledger Blog.

4. Quick reference — Helpful official links

5. Troubleshooting (common issues)

Device not detected

Try a different USB cable, ensure Ledger Live is updated, and check browser permissions if using a web interface.

Forgot PIN

If you forget your PIN, you must reset the device and restore with your recovery phrase. Do not share the phrase with anyone.

FAQ — Frequently asked questions

Q: What is Ledger.com/Start?
A: Ledger.com/Start is the official onboarding page where you can download Ledger Live and access setup instructions for your Ledger device.
Q: Can Ledger recover my funds if I lose my device?
A: Yes — your recovery phrase is the single backup to restore access on another Ledger device or compatible wallet. Ledger cannot recover funds without the recovery phrase.
Q: Is Ledger safe for long-term storage?
A: When used correctly (secure recovery phrase, up-to-date firmware), hardware wallets like Ledger are one of the most secure ways to store crypto offline.
Q: Where can I get official help?
A: Visit Ledger Support or consult the official FAQ.
Q: How many words is the recovery phrase?
A: Most Ledger devices use a 24-word recovery phrase. Some older models may use 12 words — follow your device instructions exactly.